Coronavirus Update

We are doing all we can to help those that need it, whilst protecting our customers and staff

In line with Government guidance, garages such as ours, are identified as providing essential services required to keep the public and business road transport network moving.
Many of our customers, including the public, emergency workers, teachers and those providing vital community services rely on us to ensure their vehicles are road worthy and safe.

Changes to business

We are carefully monitoring the situation and our main priority is the health and well-being of our staff and customers.
With this in mind we will be making the following changes:

1. Our Mallusk and Carrick branch will stay open however they will both have smaller teams, with new hours:
    Monday to Friday 9:00am to 4:00pm

2. We will now be closed on Saturdays.

3. Some services will be limited (online reservations, certain mechanical work etc).

Why can't I order tyres online?

We, like many other businesses have had to furlough a number of employees in order to protect their health and help limit the spread of the virus. In doing so we have had to
close different departments within the business which has had a massive effect on how we move tyres from depot to depot. As we couldn't offer the usual quick turn around time on reservations,
due to stock availability, we have made the decision to temporarily disable reservations.

Preventing the spread

We are also continuing to take all the precautions we can to help prevent the spread of the virus whilst in store, things we have put in place include:

1. Contracted cleaners are in every morning and cleaning regimes are also in place throughout the day.

2. We have removed/disconnected touch points such as magazines, water and coffee machines, and are encouraging card payments where possible.

3. We have arranged our waiting room to help increase the personal space and exercise social distancing as much as possible (as seen in the pictures attached). 

4. Allow you to remain in your vehicle until we’re ready to commence work on it. 

The above changes will until further notice and they will be constantly under review. 
We would like to thank our staff and customers for their understanding through this tough time and hope that everyone stays safe.

Magowan Tyres

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